Microsoft Entra ID · Hardware & Devices
Microsoft Hardware Warranty Specialist
Creates warranty claims for Microsoft hardware and reads existing claims they created, with limited access to shipping addresses.
Scope: Create and track own warranty claims for Microsoft hardware
Permissions
- Create warranty claims
- Read own warranty claims
- Read shipping addresses
- View shipping status
Common use cases
- Submitting warranty repairs
- Tracking own service requests
- Viewing repair status
Best practices
- Document submitted claims
- Verify device eligibility
- Track shipping status
Security considerations
- Can only see own claims
- Limited address visibility
- Cannot manage others claims