Microsoft Entra ID · Remaining Built-in Roles

Password Administrator

Can reset passwords for non-administrators. Most limited password reset role without additional service health or support ticket access.

Scope: Password reset for non-admin users only - most restrictive password role

Permissions

  • Password Reset - Reset passwords for non-admin users
  • Admin Center - Read admin center properties
  • Limitation - Cannot reset passwords for any admin roles
  • Limitation - Cannot invalidate refresh tokens
  • Limitation - Cannot manage authentication methods
  • Limitation - Cannot access BitLocker recovery keys
  • Limitation - Cannot create support tickets

Common use cases

  • Limited helpdesk password operations
  • Minimal privilege password reset delegation
  • Self-service password reset backup
  • Delegated password reset in specific scenarios
  • Temporary staff with password reset needs

Best practices

  • Use when minimal password reset privilege needed
  • Consider Helpdesk Admin for broader helpdesk needs
  • Implement identity verification before resets
  • Document all password reset operations
  • Train on social engineering prevention
  • Use secure channels for password delivery
  • Consider time-limited assignments via PIM

Security considerations

  • Most limited password role available
  • Cannot reset admin passwords
  • Cannot invalidate sessions (use Helpdesk Admin if needed)
  • Audit all password reset operations
  • Lower risk than Helpdesk or Authentication Admin
  • Consider PIM for just-in-time access

Official Microsoft Learn documentation →

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