Microsoft Power Platform · Tenant Administration
Dynamics 365 Administrator
Tenant-wide administration of Dynamics 365 apps and the Dataverse environments hosting them. Cross-listed from Microsoft Entra ID.
Scope: Tenant-wide Dynamics 365 administration
Permissions
- Environments - Manage Dataverse environments hosting D365 apps
- D365 apps - Configure Sales, Customer Service, Field Service, Marketing, Finance, Business Central, etc.
- Service health - View Dynamics 365 service health
- Admin center - Access https://admin.powerplatform.microsoft.com
- Support - Open Dynamics 365 support requests
Common use cases
- D365 platform lead
- Solution architect for D365 deployments
Best practices
- Limit to 2-4 users; use PIM for just-in-time activation
- Pair with Power Platform Administrator for one centralised tenant admin and one D365-focused admin if the D365 footprint is large
- Ensure security groups on D365 environments include all designated D365 admins explicitly
Security considerations
- Can backup, restore, copy, and delete any environment they have access to
- Has Dataverse System Administrator privileges on every environment they can sign into
- Cannot view or manage environments they are not in the security group for — absence of access can mask compliance gaps