Exchange Online · Mail Flow

Connectors

Manage mail flow connectors that control how email flows between Exchange Online and external systems including on-premises Exchange, partner organizations, and third-party services.

Scope: Mail flow connectors for Office 365

Permissions

  • Create inbound and outbound connectors
  • Configure partner organization connectors
  • Set up hybrid Exchange connectors
  • Configure TLS and certificate settings
  • Manage smart host routing
  • Configure Enhanced Filtering for Connectors

Common use cases

  • Hybrid Exchange configuration with on-premises
  • Partner organization secure mail flow
  • Third-party email security gateway integration
  • Conditional mail routing scenarios
  • Smart host configuration

Best practices

  • Enforce TLS for sensitive communications
  • Document connector configurations and purpose
  • Test connectors before production use
  • Use Enhanced Filtering if mail routes through a service first
  • Validate certificates for TLS connectors

Security considerations

  • Misconfigured connectors can expose mail flow to interception
  • Can bypass security filtering if improperly configured
  • Connectors without TLS send email in clear text
  • Partner connectors require mutual trust verification

Common questions

When should I assign the Connectors role?

Assign Connectors when you need to: Hybrid Exchange configuration with on-premises; Partner organization secure mail flow; Third-party email security gateway integration; Conditional mail routing scenarios; and Smart host configuration. It is part of Exchange Online and should be granted as a least-privilege alternative to broader roles like Global Administrator.

What can someone with the Connectors role do?

The Connectors role grants permissions including: Create inbound and outbound connectors; Configure partner organization connectors; Set up hybrid Exchange connectors; Configure TLS and certificate settings; Manage smart host routing; and Configure Enhanced Filtering for Connectors. See the Permissions section above for the full list.

What are the security risks of the Connectors role?

Key considerations when assigning Connectors: Misconfigured connectors can expose mail flow to interception; Can bypass security filtering if improperly configured; Connectors without TLS send email in clear text; and Partner connectors require mutual trust verification. Review the Security considerations section before assignment, and pair with Privileged Identity Management (PIM) for just-in-time access where possible.

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