Microsoft Entra ID · Hardware & Devices
Kaizala Administrator
Manages Microsoft Kaizala settings, usage reports, and business reports generated using Kaizala actions.
Scope: Global permissions within Microsoft Kaizala
Permissions
- Manage Kaizala settings
- View adoption reports
- Access business reports
- Manage support tickets
- Monitor service health
Common use cases
- Frontline worker communication
- Field workforce management
- Adoption monitoring
- Report analysis
Best practices
- Monitor adoption metrics
- Review security settings
- Track usage patterns
- Plan migration to Teams
Security considerations
- Access to usage data
- Can modify global settings
- Consider data residency
Common questions
When should I assign the Kaizala Administrator role?
Assign Kaizala Administrator when you need to: Frontline worker communication; Field workforce management; Adoption monitoring; and Report analysis. It is part of Microsoft Entra ID and should be granted as a least-privilege alternative to broader roles like Global Administrator.
What can someone with the Kaizala Administrator role do?
The Kaizala Administrator role grants permissions including: Manage Kaizala settings; View adoption reports; Access business reports; Manage support tickets; and Monitor service health. See the Permissions section above for the full list.
What are the security risks of the Kaizala Administrator role?
Key considerations when assigning Kaizala Administrator: Access to usage data; Can modify global settings; and Consider data residency. Review the Security considerations section before assignment, and pair with Privileged Identity Management (PIM) for just-in-time access where possible.