Microsoft Entra ID · Hardware & Devices
Kaizala Administrator
Manages Microsoft Kaizala settings, usage reports, and business reports generated using Kaizala actions.
Scope: Global permissions within Microsoft Kaizala
Permissions
- Manage Kaizala settings
- View adoption reports
- Access business reports
- Manage support tickets
- Monitor service health
Common use cases
- Frontline worker communication
- Field workforce management
- Adoption monitoring
- Report analysis
Best practices
- Monitor adoption metrics
- Review security settings
- Track usage patterns
- Plan migration to Teams
Security considerations
- Access to usage data
- Can modify global settings
- Consider data residency