Exchange Online · Recipient Management
Shared Mailboxes
Create and manage shared mailboxes, resource mailboxes, and room mailboxes.
Scope: Shared and resource mailboxes
Permissions
- Create shared, room, and equipment mailboxes
- Manage shared mailbox access permissions
- Configure resource booking settings
- Set up room scheduling options
- Manage shared mailbox delegates
Common use cases
- Creating departmental shared mailboxes
- Setting up meeting room calendars
- Managing equipment booking resources
Best practices
- Use room lists for building/floor organization
- Configure appropriate booking policies
- Set auto-accept for resource mailboxes