Exchange Online · Recipient Management
Shared Mailbox Management
Responsibility profile, not a standalone Exchange RBAC role. These tasks are granted through Recipient Management or an equivalent custom role group containing the required recipient management roles.
Scope: Shared and resource mailboxes
Permissions
- Create shared, room, and equipment mailboxes
- Manage shared mailbox access permissions
- Configure resource booking settings
- Set up room scheduling options
- Manage shared mailbox delegates
Common use cases
- Creating departmental shared mailboxes
- Setting up meeting room calendars
- Managing equipment booking resources
Best practices
- Use room lists for building/floor organization
- Configure appropriate booking policies
- Set auto-accept for resource mailboxes
Common questions
When should I assign the Shared Mailbox Management role?
Assign Shared Mailbox Management when you need to: Creating departmental shared mailboxes; Setting up meeting room calendars; and Managing equipment booking resources. It is part of Exchange Online and should be granted as a least-privilege alternative to broader roles like Global Administrator.
What can someone with the Shared Mailbox Management role do?
The Shared Mailbox Management role grants permissions including: Create shared, room, and equipment mailboxes; Manage shared mailbox access permissions; Configure resource booking settings; Set up room scheduling options; and Manage shared mailbox delegates. See the Permissions section above for the full list.