Microsoft Entra ID · M365 & Platform Services
Dynamics 365 Administrator
Has access to Dynamics 365 admin center, can manage Dynamics 365 environments, and perform administrative tasks across Dynamics 365 apps.
Scope: Full administrative control over Dynamics 365 environments and applications
Permissions
- Manage Dynamics 365 environments
- Configure Dynamics 365 settings
- Manage Dynamics 365 user access
- Monitor Dynamics 365 usage and analytics
- Manage Dynamics 365 apps and solutions
- Configure integrations and data connections
Common use cases
- Dynamics 365 environment provisioning
- User and license management for D365
- Integration configuration
- Solution deployment and management
- Performance monitoring
Best practices
- Use managed solutions for customizations
- Implement proper environment strategy
- Monitor solution health
- Document integrations
- Use CoE Starter Kit for governance
Security considerations
- Access to sensitive business data
- Can configure integrations with other systems
- Controls user access to CRM/ERP data