Microsoft Entra ID · Teams Communication
Teams Communications Administrator
Can manage calling and meetings features within the Microsoft Teams service including policies, configurations, and analytics.
Scope: Full administrative control over Teams voice, video, and meeting capabilities
Permissions
- Manage Teams meeting policies
- Configure calling policies
- Manage live events settings
- Configure audio conferencing
- Manage dial plans and routing
- View call quality analytics
- Manage emergency calling
Common use cases
- Meeting policy configuration
- Calling feature management
- Audio conferencing setup
- Live events administration
- Call quality management
- Emergency calling configuration
Best practices
- Implement tiered meeting policies
- Configure appropriate dial plans
- Monitor call quality dashboards
- Document emergency calling setup
- Test changes in pilot groups
Security considerations
- Meeting policies affect data sharing
- Calling logs contain communication metadata
- External meeting access needs governance
- Recording policies have compliance implications
Common questions
When should I assign the Teams Communications Administrator role?
Assign Teams Communications Administrator when you need to: Meeting policy configuration; Calling feature management; Audio conferencing setup; Live events administration; and Call quality management. It is part of Microsoft Entra ID and should be granted as a least-privilege alternative to broader roles like Global Administrator.
What can someone with the Teams Communications Administrator role do?
The Teams Communications Administrator role grants permissions including: Manage Teams meeting policies; Configure calling policies; Manage live events settings; Configure audio conferencing; Manage dial plans and routing; and View call quality analytics. See the Permissions section above for the full list.
What are the security risks of the Teams Communications Administrator role?
Key considerations when assigning Teams Communications Administrator: Meeting policies affect data sharing; Calling logs contain communication metadata; External meeting access needs governance; and Recording policies have compliance implications. Review the Security considerations section before assignment, and pair with Privileged Identity Management (PIM) for just-in-time access where possible.