Microsoft Entra ID · M365 Workloads & Services
Skype for Business Administrator
Can manage all aspects of the Skype for Business product. Legacy role retained for organizations still using Skype for Business features.
Scope: Full administration of Skype for Business Online features and settings
Permissions
- Manage all Skype for Business settings
- Configure Skype policies and features
- Manage Skype user settings
- View Skype service health
- Create and manage support tickets
Common use cases
- Managing legacy Skype for Business deployments
- Skype to Teams migration planning
- Maintaining Skype policies during transition
- Hybrid Skype/Teams environment management
Best practices
- Plan migration to Microsoft Teams
- Use Teams Administrator for new deployments
- Document remaining Skype dependencies
- Monitor Skype retirement timeline
Security considerations
- Legacy service — prioritize migration to Teams
- Skype for Business Online has been retired for most tenants
- Policy settings may still affect hybrid environments