Microsoft Entra ID · M365 Workloads & Services
Skype for Business Administrator
Can manage all aspects of the Skype for Business product. Legacy role retained for organizations still using Skype for Business features.
Scope: Full administration of Skype for Business Online features and settings
Permissions
- Manage all Skype for Business settings
- Configure Skype policies and features
- Manage Skype user settings
- View Skype service health
- Create and manage support tickets
Common use cases
- Managing legacy Skype for Business deployments
- Skype to Teams migration planning
- Maintaining Skype policies during transition
- Hybrid Skype/Teams environment management
Best practices
- Plan migration to Microsoft Teams
- Use Teams Administrator for new deployments
- Document remaining Skype dependencies
- Monitor Skype retirement timeline
Security considerations
- Legacy service — prioritize migration to Teams
- Skype for Business Online has been retired for most tenants
- Policy settings may still affect hybrid environments
Common questions
When should I assign the Skype for Business Administrator role?
Assign Skype for Business Administrator when you need to: Managing legacy Skype for Business deployments; Skype to Teams migration planning; Maintaining Skype policies during transition; and Hybrid Skype/Teams environment management. It is part of Microsoft Entra ID and should be granted as a least-privilege alternative to broader roles like Global Administrator.
What can someone with the Skype for Business Administrator role do?
The Skype for Business Administrator role grants permissions including: Manage all Skype for Business settings; Configure Skype policies and features; Manage Skype user settings; View Skype service health; and Create and manage support tickets. See the Permissions section above for the full list.
What are the security risks of the Skype for Business Administrator role?
Key considerations when assigning Skype for Business Administrator: Legacy service — prioritize migration to Teams; Skype for Business Online has been retired for most tenants; and Policy settings may still affect hybrid environments. Review the Security considerations section before assignment, and pair with Privileged Identity Management (PIM) for just-in-time access where possible.